Covid 19 Information
Housing Providers have been deemed an “essential industry” and we are still functioning at nearly 100%. We are doing all we can to serve your needs while keeping our staff safe. Our office is locked to all non-employees and only 3-4 employees will be in the building at any given time. Everyone else is working remotely. Phone calls and emails are being responded to in a timely manner during business hours.
Rental payments are still due on the 1st of each month. More than 95% of our tenants pay their rent electronically on-line through a secure tenant portal. For those that make their payments by any other method, you can mail your payment or drop in our mail slot in the office front door. This is an ideal time to sign up for your tenant portal if you have not already done so.
REPAIRS & MAINTENANCE:
Due to the “Social Distancing” orders, we have temporarily ceased conducting what would commonly be considered “routine or non-essential” repairs. This is for the overall health & safety of all concerned. Emergency repairs such as plumbing or roof leaks, electrical issues or other issues that would have a direct impact on the health & safety of residents or could cause property damage if left unattended will be responded to as usual.
Due to the “Social Distancing” orders and to maintain the health & safety of all concerned, we have ceased performing showings of occupied homes and apartments. However, we are continuing to market and schedule live video tours, virtual tours, and self-guided showings of vacant properties.
We hope that this communication provides you a high degree of confidence and assurance that we are working diligently to maintain our high standards of operation during this unprecedented time in history. If we have not addressed a specific question you may have, please let us know by calling (760) 434-7373 or emailing ([email protected])
Thank You in advance for your continued trust and partnership through these challenging times!